Trustpilot. Ticket . its just not worth it. In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50% of your original purchase towards another match. These can be booked online via the Restaurants tab or by calling our Platinum Memberships Team on 0345 262 0001 (option 1). We will keep you updated on your return and we will confirm your refund/exchange by e-mail. We want to take a final moment to thank you for your continued support, patience, and passionate involvement in this community and for your love of this great football club we all care for. If the match is scheduled on a Saturday, it can easily be moved to a Friday, Sunday, or Monday. If you try to go that route, a word of advice: Wear neutral colors to the match and do not let on that youre Arsenal fans. from. * Please note, tickets purchased over the phone will incur a booking fee of 2.50. Away Match Ticket Terms & Conditions (Match-by-Match) - 2022/23. A. How do Women Season Ticket holders get their 10% retail discount? Check out our exclusive Wallpapers for desktop and mobile today! An interactive seat map will display all available tickets in one location, and simplifies the booking process for Silver and Red level members as we have created an environment which makes it easy to view available seats. These credits can then then be used as a sort of status level for being able to get tickets for cup finals and other pivotal matches. We will get back to you as soon as possible. Arsenal Women Home Match Ticket Terms and Conditions 2022-23, Arsenal Women Season Ticket Terms and Conditions 2022-23, Away Match Ticket Terms & Conditions (Match-by-Match) - 2022/23 If you do not see a match on the Tickets page, it is likely sold out and/or closed to requests. Aston Villa: Offering refunds or future credit to season ticket holders, with the option of a charitable donation made available instead . I am having problems accessing parts of the site when purchasing tickets, Error messages buying tickets on the Online Box Office. Who can buy tickets in the Family Enclosure? Digital Pass - Troubleshooting. Q. The tickets start from price for a Arsenal FA Cup match is around 99 . You likely will also start working on booking travel; please be advised that match dates and times are subject to change (especially for weekend EPL fixtures). Get tickets to watch our games against Manchester Utd and Chelsea. 'Whether as part of a season ticket or for an individual match, supporters will be offered a credit for next season or a refund. Avenell Club Advance Purchase Scheme Terms and Conditions - 1st February 2023 onwards The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. The best tickets for this 2022-2023 match will sell quickly, so don't want too long and secure yourself of a good seat to watch this match live. Arsenal vs Chelsea Emirates Stadium, London, United Kingdom. Supporters aged under 14 cannot attend home or away matches without an adult (over 18) accompanying them. Arsenal have announced that ticket holders will be entitled for a refund for the club's final 10 matches of the 2019-20 season. Therefore, the Emirates club said they will reimburse supporters who have already paid for their seats. 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"As previously stated, supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed-doors matches in the 2019/20 season. Granted official status in 2005, our mission is connecting fans to each other and the club, locally, nationally, and internationally, both online and in person, through branches, events, and online communities. "If you have purchased a ticket and are unable to attend a re-arranged fixture, ticket refund requests following confirmation of the revised date can be made by submitting the refund form available on Ask Spurs. Q. Nov 11, 2020. Q. I have a question that's not covered above, how can I get assistance? Premier League Commitment Regarding Discriminatory and Abusive Conduct (August 2021) Book your Arsenal tickets & hospitality with P1 Travel. Arsenal Football Club The letter must be sent so that it arrives at the Arsenal Box Office no later than seven days before the certain fixture. Match Day Schedule Matches are subject to change. Home Solutions. Club Level Season Ticket Terms & Conditions 2022-23 The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. 75 Drayton Park We are no longer accepting comments on this article. Arsenal Women Season Ticket Terms and Conditions 2022-23. To close a submenu press the escape key. And occasionally some clubs have a neutral zone where pretty much anyone can get tickets. Q. To open a menu item's submenu, press the space bar. 'As previously stated, supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed-doors matches in the 2019/20 season. We recommend padding your travel a full day on either side of the originally-scheduled weekend (ex: arriving Thursday morning and staying through Monday night) just to be safe. Q. If a problem occurs prior to when it's too late, Arsenal will give you a full refund. Away Match Ticket Terms & Conditions (Away Fan) - 2022/23, Advance Purchase Scheme Terms and Conditions, Club Level Advance Purchase Terms and Conditions 2022-23 One questioned the refund policy on season tickets and another stated the Gunners' hopes of qualifying for the Champions League by finishing in the top four are already over. You can return items to us via post ( Address: Arsenal Returns Dept, Torque, Challenge Way (Off Cutler Heights Lane), Bradford, BD4 8NG) : We will process any refund due to you as soon as possible. Platinum Membership Terms and Conditions 2022-23 (extract regarding disability) At all. Members can . The Gunners say it is 'sadly inevitable' the remainder of the . A. And with fan safety impossible to guarantee, it is "inevitable" all 92 Premier League games still to play will go ahead behind closed doors. , updated 19. Check out our exclusive Wallpapers for desktop and mobile today! This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. PLEASE READ THIS SECTION CAREFULLY. I am receiving a 403 error message on the Online Box Office, why is this? This service assists us in our objectives of eradicating the unauthorised and illegal sale of tickets through touts. Online. Tickets start from just 15 for Adults and 10 for Juniors. Here at Gudstory, we focus on delivering our readers with the latest information about everything. For additional information please visit our restaurant page. Dates can be changed a minimum of 7 days in advance of your scheduled tour, subjective to availability. If a problem occurs prior to when its too late, Arsenal will give you a full refund. Who is eligible to use the Cashback service? Information regarding season ticket and membership renewals for next season will be updated as soon as we have more clarity on future possible . . Q. Adults From 15.00. Memberships with Disability Access (previously Purple Membership . Buy away tickets (in line with the club's ticketing policy) Enter ballots for Domestic Cup Semi-Final and Final tickets. Your 2022/23 Season Ticket includes all 19 home Premier League fixtures and first 7 cup games. No, the funds will need to be cleared from your account at the end of each season. Executive Box Waiting List Terms and Conditions - 1st February 2023 onwards, Disability Access Season Ticket Waiting List Terms and Conditions, Ground Regulations 2022-23 All Rights Reserved. A third simply said . Were aware that the London games (mainly NLD) will magically also happen to be on many peoples birthdays, partners visiting London, etc. If the event is cancelled then you will also receive a complete refund. This requirement of a membership for each ticket request is a requirement of Arsenal for all supporter clubs, so there must be an associated membership for each. Fintech Innovation with Custom Software Real-life Examples and Success Stories, The Importance of Carrying Out a Car History Check, Why to Specialize in Mergers & Acquisitions? Click here to use this service. If you have any other questions, please read the rest of the information below. Ticket Request You must log into your Arsenal America account under the ticket request option and request tickets through the Ticketing Page. We cannot help with securing match tickets within the 10 week request window (exceptions would be tournament matches like Champions League, FA Cup, etc, which are announced as we advance, and have short request windows). Tickets can go from around 55 (for the Carabao Cup) to 150 (for the FA Cup and Champions League). This menu is keyboard accessible. The Ticket Exchange service will only be made available for certain fixtures once all tickets have sold out. A list of commonly asked questions about Ticket Exchange. 75 Drayton Park . Highbury House However, all isnt always as easy as it should be when it comes to buying football tickets. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. A. The stories that we cover specialize in a wide niche which includes News, Lifestyle, Fashion, Entertainment, Technology, and Women. Q. I have purchased a ticket via Ticket Exchange but am no longer able to attend the match can I get a refund? Who is eligible to use the Ticket Exchange service to buy a ticket? Arsenal Members can purchase tickets online via their Online Box Office account.. All Members will need to quote their seven digit membership number (found on your membership card), password and Credit/Debit Card details. Copyright 2023 The Arsenal Football Club plc. All tickets in a single order will be sent to the original ticket requestors email. A refund will be issued by the original payment method, to the value of the item printed on the receipt. Tom Caldon For Mailonline No. Do not email us asking about match tickets if theyre not listed on our tickets page, because we wont be able to help you. If a fixture sells out, the Ticket Exchange service offers Members further ticket availability to purchase from Season Ticket holders who are unable to attend the game. . Buy your Arsenal v Tottenham tickets online at Livefootballtickets.com. Trustpilot. Memberships. What description will be listed on my bank statement next to the credited funds? Did you find it helpful? If you are selected for a ticket, you are responsible for payment. We will do our very best to put couples/families/friends together at matches. If a match is moved for television purposes (Saturday match to a Friday, Sunday, or Monday), we cannot refund your ticket price. Can I use my account funds to purchase Home/Away tickets or merchandise from the retail store? My position on the Season Ticket Waiting List, Season Ticket Waiting List FAQs (General Admission), Disability Access Season Ticket Waiting List. This could result in the match date moving from its current day and time to anywhere from Friday to Monday on the same weekend. When will the Cashback facility be available? Season Ticket Holders who are unable to attend a game can make their ticket available on the Ticket Exchange once the match is sold out (subject to restrictions). Upon a buyer being found and a sale being made, your membership card will be disabled for the game while the buyer's membership card will be activated. 29 April 2023. Arsenal have announced that ticket holders will be entitled for a refund for the club's final 10 matches of the 2019-20 season. Tickets can only be requested by current dues-paying members of Arsenal America, and there is a 1 ticket : 1 membership requirement. To open a menu item's submenu, press the space bar. A. Doing so is considered ILLEGAL by law of England and Wales under Section 166 of the Criminal Justice Act. Buying a Ticket on Ticket Exchange: Ticket Exchange gives Silver, Red, Cannon and Junior Gunner Members even greater chance of attending games they want. Step 1:To access Ticket Exchange, visit www.eticketing.co.uk/arsenaland click the Log In button in the top right-hand side of the screen. Arsenal tickets can vary depending on the opponents, the date of the match, and the stadium. Season ticket holders unable to attend a game can make their ticket available once the match is sold out via the Ticket Exchange Service. If you need to update your membership details then click here. We have Arsenal v Brentford tickets for home and away tickets. This behind-closed-doors credit will be in addition to the two unused cup credits already due to general admission season ticket holders. The longer answer is that away tickets are generally quite scarce. *Subject to UEFA Champions League participation. Advance Purchase Scheme Terms and Conditions. "The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. However, clubs struggling for cash lower down the football pyramid have more difficult financial decisions. Information regarding season ticket and membership renewals for next season will be updated as soon as we have more clarity on future possible timings of the 2020/21 season. A Season Ticket Holder has passed away. Happy birthday in advance, but we cant accommodate special requests. Arsenal Membership Terms and Conditions 2022-23 Arsenal FA Cup ticket prices on the resale market can vary based on several factors such as the location of the ticket in the stadium, the round of the FA Cup and the importance of the match. Step 10: Select the card typeto pay on and enter the card details, followed by review order, in order to complete the purchase. Why Do Developers Choose and Love Woocommerce? For 2022/2023, we anticipate ticket requests opening in the first or second week of July, pending updates. "These unprecedented times have changed so much in all of our lives and although the UK Government strategy means that we now intend to complete the 2019/20 season respecting new parameters, we are disappointed at the prospect of fans not being at matches in the near future. Club Level Season Ticket Waiting List Terms and Conditions If your request is not approved, you will be 100% refunded. What happens if I enter incorrect bank account details? Access selected, exclusive Member events all season. Digital Membership. Full match replay - watch without score spoilers, Account number (Must be a UK bank account). To close a submenu press the escape key. Letters should be sent to: Box Office, Arsenal Football Club, Highbury House, 75 Drayton Park, London, N5 1BU. As one of the official resellers of Arsenal FC we offer Arsenal tickets that combine spectacular views on the pitch, the players and the rest of the Emirates stadium.. P1 Travel guarantees that you will see one of the UK's most successful teams live from up-close. Sorry we couldn't be helpful. To open a menu item's submenu, press the space bar. If you're unable to find the answer to your query, you can call the Fan Services Team on on 020 7619 5000. How long does it take to get my cash back? Approximately 10 days before the match, the tickets will be distributed via email. League One side AFC Wimbledon asked season-ticket holders to donate the money they would receive as part of refund and put it towards supporting the Dons. Everton have confirmed all fans with tickets for the Club's final five home Premier League fixtures of the 2019/20 season are able to claim a refund with these games taking place behind closed doors. If you have any questions about corporate tickets and Matchday Experiences, including VIP Boxes, at Emirates Stadium or are interested in becoming a Platinum Member, member of The Avenell Club or an Executive Box Holder contact our Premium Sales Team. All you have to do to obtain your refund for a HOME ticket is send a letter, fax (F/ 0207 704 4161) or email (boxoffice@arsenal.co.uk) from the registered email address of whoever bought the Arsenal football tickets to the club Box Office - making sure you . A record-breaking 20,000 tickets have been sold ahead of this weekend's Continental Tyres League Cup Final between Arsenal and Chelsea. Highbury House We found tickets starting at 95 GBP for a game against Leicester this August. Supporters who are registered as disabled with the Club as disabled are able to purchase tickets online or by calling the Access Team +44 (0)161 444 1894. This menu is keyboard accessible. Like everyone, we look forward to the day when we are all able to safely return to matches. (note: arrival times for the tickets vary it can be anywhere between 2 weeks to 4 days before the match). Ticket Pick Up This is the easy part. That would mean waking up in the middle of the night for us here in the states in order to be online at the right time. To follow us on Facebook, simply 'Like' our Coronavirus page. For debit/credit card refunds, the card and the cardholder must be present otherwise the purchase will be refunded onto an Arsenal gift card. Will there be any fees charged for using this service? The likes of Gabriel jesus, Thomas Partey and Bukayo Saka will travel from London to Birmingham for this match. This involves a lot of time and work to re-home that ticket and its generally avoidable. Buy Now. Arsenal America and Arsenal FC are not liable for any monies lost in such circumstances. Tickets for rescheduled Arsenal events will be also included. Full details and timings will be communicated directly to fans. Arsenal: Arsenal have contacted season ticket holders with details of refunds for league and cup credits on a per-game basis, depending on seat location. Arsenal Football Club, most commonly referred to as Arsenal or The Gunners, is a professional football club that is based out of Islington, London, England. Accordance with our Privacy & Cookie Policy you can call the Fan Services Team on 262... 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