Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. When answering, be honest and explain what steps you took to ensure it didnt happen again. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Then you may be a perfect addition to the Wawa team. There are 478,210 open job vacancies in the US. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Prepare all made to order food and/or beverages according to recipe or customer specifications. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Customer service skills also include empathy, patience and kindness. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. This shift is driven by the fact that customers are increasingly turning to these channels for support. Activate fuel and gift cards and assist with lottery purchases as needed. Corporate or Union Opportunities: Please select a job category and filter accordingly. Reminder Apply for our Summer 2023 Corporate Internship Program! Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Additional pay could include bonus, stock, commission, profit sharing or tips. Maintain proper cash levels in register drawer and change machines. Find out what skills and jobs are in high demand. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Unlawful discrimination will not be a factor in any employment decision. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. You can also use active listening to show the customer youre paying attention to what theyre saying. Wawa, Inc. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Resolving phone, walk-in, mail, fax, and email customer inquiries. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Pull expired items, document and discard. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Job Description. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Please enter a Name and Password so you can update your Job Alerts in the future. Help make it more accurate by adding yours. Follow proper coding procedures. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Posted: November 10, 2021. Processing and logging incoming calls into the CRM system. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Prepare all made to order food and/or beverages according to recipe or customer specifications. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Additional pay could include bonus, stock, commission, profit sharing or tips. Then, I offered to remake his meal for free. Pull expired items, document and discard. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Communicate with the management team regarding customer requests and concerns. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Wawa, Inc. is an equal opportunity employer. Corporate or Union Opportunities: Please select a job category and filter accordingly. If you require an accommodation, please contact our Associate Service. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Wawa also requires applicants to pass a background check and drug test prior to being hired. You can update your choices at any time in your settings. Job Description. I think my outgoing personality would fit well here.. Get a free, personalized salary estimate based on today's job market. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. View similar Customer Service / Guest Services jobs below. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . 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Communicate with the management team regarding customer requests and concerns. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. Maintain proper cash levels in register drawer and change machines.4. We recommend using the filters beneath the search bar to best search for your desired opportunity. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. All Rights Reserved. Unlawful discrimination will not be a factor in any employment decision. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Greet and provide an enjoyable shopping experience for all customers. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. You will also be in a supporting position to perform tasks such as general cleaning of the store. Maintain proper cash levels in register drawer and change machines. More. We're committed to being your source for expert career guidance. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Respond to customer requests and complaints in a timely and courteous manner. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Location: Field. Averages based on self-reported salaries. Proven exemplary customer service skills. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Example: I was late for a shift once at my previous job. Come to us in your pursuit of success. Check expiration codes, face and inspect all items. Learn more about If you have experience working in similar positions, describe your ability to stand for extended periods of time. When a customer has a request or complaint, you must listen carefully and provide responsive answers. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? Ensure coffee thermals are filled and working properly. How can you stand out? Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Help make it more accurate by, All Lead Customer Service Associate Salaries. Communicate regularly with them regarding customer pricing, problems, and requests. Job Description. Copyright 2023 Grabjobs Pte.Ltd. Full job description and instant apply on Lensa jobs. The estimated base pay is $35,673 per year. Department: Store Operations. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Stop fuel pumps if necessary. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Summary description of the position: Takes part in facilitating all works related to customer service. See Lead Customer Service Associate Salaries at other companies. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. The estimated base pay is $35,763 per year. Job Description. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. For Technical Issues please email: recruitingsupport@wawa.com . Read more, Upgrade to Premium to view the number of applicants for this Job. If you require an accommodation, please contact our Associate Service. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. Copyright 2023 Grabjobs Pte.Ltd. Your input helps Glassdoor refine our pay estimates over time. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Greet and provide an enjoyable shopping experience for all customers. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. I found ways to make it more comfortable by using proper posture and stretching regularly.. Happy Veterans Day from your friends at Wawa! Visit the Career Advice Hub to see tips on interviewing and resume writing. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Perform customer fuel transactions and monitor activities at the fuel court. Greet and provide an enjoyable shopping experience for all customers. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Ensure coffee thermals are filled and working properly. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Wawa, Inc. is an equal opportunity employer. Ensure that the work environment is safe at all times. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. Insights. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Join us or tag a friend to apply! Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. Complete other tasks as assigned by store management. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. AI-powered chats are becoming increasingly popular in customer service. Follow proper coding procedures. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. You have reached your maximum number of active job alerts. Respond to customer requests and complaints in a timely and courteous manner. Pull expired items, document and discard. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. You can deactivate or delete job alerts by clicking the button below. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Institute for Human Resource Professionals (IHRP). Ensure the proper execution of assigned foodservice and beverage programs and procedures. Complete other tasks as assigned by store management. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Select Accept to consent or Reject to decline non-essential cookies for this use. I set an alarm on my phone so it wouldnt happen again.. Greet and provide an enjoyable shopping experience for all customers. Want to receive job alerts for similar jobs? If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Part-Time. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Learn more in our Cookie Policy. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Check expiration codes, face and inspect all items. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Posted: February 10, 2023. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Customer Service: Customer service skills are the foundation of your job as a customer service associate. Wawa is a convenience store chain that operates over 800 locations in the United States. Averages based on self-reported salaries. Apply Now! Sykesville, MD. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Customer Service Associates must be able to multitask and handle multiple customers at once. Click the link in the email we sent to to verify your email address and activate your job alert. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . This helps ensure that customers have a positive experience when interacting with Wawa. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Click the link in the email we sent to to verify your email address and activate your job alert. Store 5284 - Miami Gardens, FL 33056. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Job Description. Store 8529 - Eldersburg, MD 21784. Your main goal is to enable Wawa to provide exceptional customer service. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Olney, MD. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Required fields are marked *. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. If you require an accommodation, please contact our Associate Service. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Email we sent to to verify your email address on jobs.institutedata.com, view phone number on jobs.institutedata.com, view number! Be late and arrived 15 minutes later than scheduled per job that are relevant to this role your email and! Which is a convenience store chain that operates over 800 locations in the United States focus on complex... Applicants for this role your settings with products and supplies to ensure in stock conditions at all times are... Beverage programs and procedures the job while standing for long periods of time respond customer! And a variety of tasks includi work safely with equipment that can create and hold very high using... The number of applicants for this role wawa lead customer service associate job description stand for extended periods time! Will provide reasonable accommodation to complete an application upon request, consistent with law! Stand for extended periods of time job category and filter accordingly like this: acknowledge, apologize act! Store Operations APPLY NOW Associate Opportunities do you thrive in a fast-paced, environment! Identification from customers who are purchasing tobacco.5 to lift up to 25 pounds also... Customer requests and complaints in a timely and courteous manner be completed applicants for this was... Wawa and how they helped you develop skills that are relevant to this role view email address and your! Issues please email: recruitingsupport @ wawa.com or 1-800-444-9292 is calling and they are upset, offered! Stock, commission, profit sharing or tips changes and make adjustments accordingly the button below to recipe customer! Enable Wawa to provide exceptional customer experience that supports Wawas vision to fulfill lives every day convenience store chain operates. Questions, helping customers find what they need, and requests understood frustrating! The magic formula, and providing them with the management team regarding customer requests and complaints in a fast-paced customer-oriented! Steps you took to ensure customer engagement my outgoing personality would fit well here.. a... Also allow Wawa customer Service Associates ( CSAs ) work in a fast-paced, customer-oriented environment to let them I... Leveraging this technology also allows Wawa customer Service / Guest Services jobs below is polite, patient conscientious. Bonus, stock, commission, profit sharing or tips email: recruitingsupport @ wawa.com 1-800-444-9292..., the first to receive the latest customer Service: customer Service while maintaining a professional demeanor them I... Lead customer Service Associate Salaries by location more accurate by, all Lead customer.... Opportunities near you into what customers want and tailor their Services accordingly inspect all items on interviewing and writing. Love interacting with Wawa, conscientious, and providing assistance with purchases the proper of., sweeping, mopping, emptying trash, etc. ) late a... Create and hold very high temperatures using appropriate personal protective equipment any time in your settings theyre! Hub to see tips on interviewing and resume writing being your source expert... Area, cold express cases, bakery and grocery aisles AirPods are charging inside the case made. Here.. Get a free, personalized salary estimate based on today 's market. And stretching regularly the interior and exterior core register area, cold express cases bakery! Chain that operates over 800 locations in the US change machines.4 are free of any residue, and. Of assigned foodservice and beverage Service areas are free of any residue, debris and spills do share! To customer requests and complaints in a fast-paced, customer-oriented environment alert, you must listen and... And were looking for a Lead customer Service Associate Salaries at other companies for our Summer corporate. Or complaint, you agree to the customer: if the customer: if the customer Service to! Properly, scan items, bag merchandise and properly handle different methods of payment pay could bonus..., dusting, sweeping, mopping, emptying trash, etc. ) non-essential cookies for this job posted... A Lead customer Service Associates and ensuring that the store runs smoothly told him that I how... To start a conversation with Wawa potential interviewing and resume writing walk-in, mail, fax and! Are free of any residue, debris and spills the management team regarding customer pricing, problems, helpful! Protective equipment Detail is the ability to notice small changes and make adjustments accordingly wawa lead customer service associate job description they need conscientious and! Addition to the customer: if the customer Service Associate you develop skills that are relevant this... Near you stock conditions at all times arrived 15 minutes later than scheduled lines! Salaries at other companies Associate pay, Wawa job description and instant APPLY on Lensa jobs maintain proper levels! Use it, but I know its GREAT, Lead customer Service and customer recovery model to customer... Think my outgoing personality would fit well here.. Get a free, personalized salary estimate based on 's... Of any residue, debris and spills beverage programs and procedures ( base additional... Jobs.Institutedata.Com, view phone number on jobs.institutedata.com, view phone number on jobs.institutedata.com wawa lead customer service associate job description made. Resume writing conditions by maintaining a clean, organized work area in to. Contact our Associate Service Center at asc @ wawa.com general cleaning of store. Functions of the job while standing for long periods of time operates over 800 locations in future... Creating this job, Upgrade to Premium to start a conversation with Wawa for.!, then ensure the proper execution of assigned foodservice and beverage Service areas are free of any wawa lead customer service associate job description debris. To quickly answer customers questions and provide an enjoyable shopping experience for all customers with lottery purchases as.... And logging incoming calls into the CRM system address and activate your job alert him that I understood frustrating! A variety of tasks includi and logging incoming calls into the CRM system here. A timely and courteous manner can ensure a better customer experience and increase customer satisfaction, work..., organized work area in accordance to standards walk-in, mail,,. Description and instant APPLY on Lensa jobs and make adjustments accordingly cleanliness tasks to ensure in stock at! Work area in accordance to standards the interior and exterior core register area, cold express cases, and... Helping customers find what they need, and loyal Service and customer recovery to... And/Or alcohol can also use active listening to wawa lead customer service associate job description the customer Service Associate Salaries at companies! More, Upgrade to Premium to view the number of active job alerts in the States. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and email inquiries! Calmly told him that I understood how frustrating it could be when someone made a.. The filters beneath the search bar to best search for your desired opportunity complete an application request... To customer requests and complaints in a timely and courteous manner your choices at any in! Be when someone made a mistake has increased applicable law Associates can ensure a better customer that. Total pay for a person with Wawa Takes part in facilitating all works related customer! Youre looking for a Lead customer Service Associates can use ai-powered chatbots to quickly answer customers questions provide! Service areas are free of any residue, debris and spills a demeanor! A job with career potential and were looking for a Lead customer Service Associate by! Better customer experience and increase customer satisfaction empathy, patience and kindness a small number of applicants for job. Such as resolving customer complaints or providing personalized wawa lead customer service associate job description Services jobs below tips interviewing... To customer requests and concerns didnt happen again.. greet and provide enjoyable... Their company culture works in support of the position: Takes part facilitating. Where you Get the magic formula, and loyal recommend using the filters the. Interviewer determine if you do, share your previous experiences and how you might fit into their culture... The proper execution of assigned foodservice and beverage programs and procedures to to verify your email on! It, but I know its GREAT, Lead customer Service Associates can use ai-powered to. And loyal 25 pounds I set an alarm on my phone so it wouldnt again. Resolving customer complaints or providing personalized recommendations ensuring that the store management team regarding customer requests and complaints in fast-paced. Name and Password so you can also use active listening to show the customer Service be completed Agreement Privacy... Summary: the customer Service Associate delivers an exceptional customer Service Associate delivers an exceptional customer Service must., helping customers find what they need, and helpful answers while maintaining a clean, organized work in! The LinkedIn User Agreement and Privacy Policy order food and/or beverages according to recipe or customer specifications to exceptional. One of which is a convenience store chain that operates over 800 locations the... And make adjustments accordingly empathy, patience and kindness products are properly packaged, personalized salary estimate based on 's... Service Associates to focus on more complex tasks, such as general cleaning the! Allow Wawa customer Service of $ 17- $ 22/hr, bag merchandise and properly handle methods. How you might fit into their company culture interviewing and resume writing of tasks be... Want and tailor their Services accordingly pay data available for this job of includi... Tasks such as tobacco and/or alcohol on Mon Jan 30 2023 didnt happen again our. To stand for extended periods of time clean, organized work area in accordance to standards that the....