For Bankman-Fried, can we infer anything from his choice to fly Alaska from San Francisco to Newark versus flying United or JetBlue on the same route, both of which offer lie-flat seating, or taking JetBlue, Delta, or American to JFK, which also offer . The airline mentioned that these fake ads run on Facebook have used its name, logo and images to deceive the public. Customers who had booked flights and accommodation from an agent were protected by the package holiday rules, as were those who bought flights directly from the Thai Airways website and paid by credit card. The amended plan was supported by a majority of the airlines creditors this September but still required approval of the court on Thursday after it vetted the proposal in considerable detail and listened to opposition from dissenting creditors. According to the cancellation policy of this carrier, visitors can reverse their tickets by visiting its site. , I am disappointed to see that TG is still playing with the client refund. There are both online and offline ways to initiate your cancellation process. The airline has seen a better recovery than it expected, largely in part due to cargo services. BANGKOK Airways Plc this morning (Feb. 8) warned the public not to be deceived by fake online advertisements that say it is recruiting agents and booking staff as they could fall into a scamming trap, Matichon newspaper said. Didnt receive an activation email? He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. The voucher is valid until 31st December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. The courts pronouncement on Thursday on the revised plan was detailed and dealt with a proposal from Thai Airways to prioritise payments to key creditors such as ground service providers deemed as essential to the ongoing continuance of the business and the furtherance of its business plans. Or else, you can connect with the airline over the phone before departing for the airport in such circumstances. Take a look at the following criteria for receiving refunds for your canceled flight: By accessing the main site, a tourist can obtain a refund from Thai Airways. You can cancel tickets via call the airline and ask the officials to reverse the flights owing to the Thai Air tickets cancellation policy. Travelers will be required to pay the required cancellation fees in order to reverse a booking with Thai Airways. Landing at BKK several weeks ago, the amount of, I dont know the creditors or the structure of the old or new debt. Login now. I . The flights were paid for on a credit card and we were due to depart in August. parties. The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. In the case of standalone flight bookings, the CAA regulation stipulates that airlines should refund passengers within seven days.. Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. It is hoped that by 2025 Thai Airways will be back on the stock market and out of financial rehabilitation. Visit www.thaiairways.com for more information. No . This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. Following the Thai Airways cancellation policy, in case a passenger gets infected with a virus, the COVID-19 policy guarantees entire compliance as well as help. With the help of this policy, visitors can easily revoke their bookings. If youve forgotten your password, simply enter your email address Following this policy, when a flight is canceled in twenty-four hours of reservation, you will receive a complete return. Thai Airways have offered a Credit, but we will not be able to use this as my husband is now 81 and cannot travel internationally. Thai Airways International will resume full service on 36 foreign routes to destinations in Europe, Asia and Australia, most on Oct 31, in response to the government's decision to reopen the kingdom to tourists on Nov 1. When a flight has been canceled by the air carrier, a flyer will be given compensation. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. By doing so, you will not be levied any extra charges. If you have booked directly with us and your flights have been cancelled by THAI, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. I cancelled a number of J class tickets SYD-HKT due to a covid case within the family back in mid-December. Fill out the form, and within 20 business days, you will get your refund. It determines all of the reversal terms. In 2017, the airline lost US$67.2 million. We also use third-party cookies that help us analyze and understand how you use this website. The plan was submitted last month and the airline will now start on a course of financial restructuring. From that, you will have the My Booking section. expand_more. To be eligible for a return, you should meet certain criteria. Find the lowest prices for flights from Chengdu to Kuala Lumpur and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! Opodo blames the airline but Thai wont deal with me and insists I have to contact the agent, she said. I'm still waiting. Our flight deals will help you go on a vacation without bothering about the budget. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. The refund processing time may vary depending on the mode of payment. It also expressed concern about the airline incurring further debt. So i sent an email to TG to ask for a refund as i am not interested in any vouchers. Thai Airways is forecast to fly 4.4 million passengers in 2022 giving it an average cabin load of 80% to 82%. In January the airline was carrying just 2,092 passengers per day. As I've noted before . These cookies will be stored in your browser only with your consent. Moreover, you may also be eligible to receive money back on making a cancellation due to COVID. In May, Thai Airways said it extended the suspension of its international flights until the end of June following the Civil Aviation Authority of Thai land's (CAAT) announcement prohibiting. If you have not received the activation email, simply enter your email address below, then click 'Submit'. Any remaining value will be refunded to you by March 31, 2024 as stipulated in the business rehabilitation plan. Select the Cancel option to make the process ahead. Its clear the size of debt was potentially too big to let it fail. While widely regarded as a nice airline to fly on, Thai Airways has been bleeding cash for years. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. Birth certificate, identity card or passport must be presented for children or infants. The airline operates non-stop flights to more than 75 destinations in 35 countries. Two were received on October 18 and 19, christened Alongkorn and Srimongkhon, while a third named Theparat will be received on October 26. expand_more. The following year, Thai lost US$369.5 million. Thus, it is important to know all the terms and conditions of the revocation policy to make cancellations easier. Now, add your information to that button including Passenger Last Name and Thai Booking Reference as well. Today, Thai Airways may be canceled for multiple reasons. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. Thai Airways resumes flights to Brussels Airport Andr Orban - 7 October 2021 1 Thai Airways will resume flights between Bangkok and Brussels on 1 November, as shown by their newly published timetable. On 5th March 2021 we received an email stating that unused vouchers would be refunded between 1st July 2022 and 31 December 2022. The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. Thai Airways filed for bankruptcy protection in May 2020. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). Due to Covid TA cancelled these flights in July. The mammoth 2020 loss coincided with the airline . Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. These cookies do not store any personal information. The Thai Airways cancellation policy can be helpful in several situations. After 01st of July the flight will be operating three days a week. Delays, flight cancellations, and over bookings may happen on air flights reservations by the issuing airlines. For contact information to your local THAI office, please press here. Thai Airways cancelled the flight in March last year and Browne has been trying to get the money back ever since. In its judgement, on Thursday, the court reviewed proposals to amend the plans in respect of creditors abroad who are threatening to seize Thai Airways aircraft because of outstanding debt despite the bankruptcy process. Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? Also, the flight has to leave from a European Union Airport. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024 Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. Reversals can occur for a variety of reasons. The company will process the refund in sequential order by no later than March 31, 2024. THAI sincerely apologizes to its valued customers for any inconvenience caused during this period. Passengers may check your flight status here. expand_more. These terms are as listed below: The operator, Thai Airways, understands that flyers may have challenges or emergencies after purchasing their plane tickets. SriLankan Airlines should have immediately refunded your money to your travel agent, GotoGate. Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. Copyright 2023 Thai Airways International Public Company Limited (THAI). That said, I would love to see what the new plans are, 1 hour ago, Soidog said: Until large Thai businesses learn the importance of get the best people in the world to manage your globally connected businesses and not just the best Thai to manage it, then they will always struggle. 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Part of the recovery for Thai Airways was a massive tightening of the belt, reducing their staff from 29,000 to just 14,400. Following the Thai Airways cancellation policy, you can obtain 600 in case a reservation is revoked fourteen days or less before its scheduled departure. These reasons could be adverse weather conditions, air traffic, bird strikes, and others. However, as THAI is currently undergoing rehabilitation proceedings through the Central Bankruptcy Court, the Company regrets to inform its customers that it is temporarily prohibited from processing any refund requests at this time. Passengers who wish to change travel dates or cancel and refund, please contact your travel agent as soon as possible. We are truly sorry about this., UK set to cut air passenger duty on domestic flights, Original reporting and incisive analysis, direct from the Guardian every morning. The most I have every paid for Flight in Thailand on Thai was 1200 Baht . Thai Airways Refunds due to Covid - any luck? Please read the following reasons why a traveler may cancel a reservation with Thai Airways: A customer can cancel Thai Airways flight by using different ways depending on the timing of his or her cancellation request. Our flight deals will help you go on a vacation without bothering about the budget. The court noted that such a course of action did not disadvantage other creditors.